Frequently Asked Questions

- How do you know how to choose the right solution for me?

We offer a variety of solutions and there are many types of devices. The decision is influenced by the size of the space, the number of hours required for perfuming, the place for which perfuming is intended, and of course a budgetary consideration.

It is possible and recommended to use the service advisors of SCENTS at no cost and without obligation.

- How many devices do I need?

If we are talking about large spaces, electrical systems exist in different strengths to cover tens or hundreds of square meters.

For small spaces, such as toilet cubicles, a battery device is required for every 2-3 cubicles or an area of 10-15 square meters.

- What is the right scent for me?

The variety of scents is huge and of course everyone has their own taste. The SCENTS perfume consultants knew how to direct and recommend the right fragrance and more preferred scents according to your needs and the target audience.

- What is the correct location for the devices?

When determining the location of the devices, openings such as doors or windows, suction openings or air conditioner outlets must also be taken into account. Feel free to also take into account design considerations, style and visibility according to the type and character of the space.

- Do adjustments need to be made to the structure?

All the company's devices can be installed without structural changes.

On sites under construction or construction, it is recommended to consult the professionals of SCENTS in the early stages for the purpose of improving the infrastructure for location and electricity.

- Is it possible to purchase products and exchange them yourself?

You can purchase and replace all the battery products yourself or join the SCENTS customer service system.

Electric scent systems are provided with full service only.

- What is the difference between digital devices and analog devices of the type sold in stores?

The digital devices of SCENTS make it possible to determine precise working times, improve the perfume and save tens of percent. Business owners can wear perfume on demand, without the weekends and thus save even more.

- What is the difference between SCENTS aerosol refills and products in stores?

The perfume containers are similar in their external design but differ from each other in the amount of perfume, its quality and the concentration of the active substance.

All SCENTS aerosol containers contain a high and constant amount of high-quality, high-concentration filling in accordance with the Israeli standard.

- What is the difference between SCENTS aerosol refills and products in stores?

The perfume containers are similar in their external design but differ from each other in the amount of perfume, its quality and the concentration of the active substance.

All SCENTS aerosol containers contain a high and constant amount of high-quality, high-concentration filling in accordance with the Israeli standard.

- Do the products meet the standard?

All the company's products meet the required standards including ISO, IFRA (certification of the International Fragrance Organization) and of course MSDS for all products and types of fragrance.

- How do you perfume elevators?

Elevators can be perfumed directly with the help of small and designed evaporation facilities from the SCENTS company that are glued to the elevator space, or alternatively, the elevator lobbies can be perfumed with an electric system and use the suction that is usually present in elevators.

- How do you solve the problem of odors in the garbage compactor and the upstairs garbage rooms?

The SCENTS company provides solutions of scenting and odor neutralizing systems for the compactor, the shuttle and the upstairs garbage rooms.

These are complementary solutions to ensure the cleanliness of the room and the drainage channels. Prevention of leaks in the compressor and the garbage pipe (whip) and of course proper ventilation and cooling of the compressor room.